Frequently Asked Questions

I signed up but can’t log in. Help!
Please send an email to our Support team at support@olgaredkina.com.

How do I reset my password?
Please visit this link.

How do I close my account?
To close your account, simply view your latest receipt and click the edit subscription button. By cancelling, your credit card will no longer be charged and once your account access expires it will convert into a basic free account.

The videos won’t play on my computer.
First, make sure that you have Adobe Flash enabled on your PC. Please visit this link to confirm. Videos at Olgaredkina.com are recorded in high definition and there are minimum requirements needed to view

Can you make the videos bigger? They are hard to see.
Yes, at the bottom of each video there is a button to enlarge to full screen (FS Mode)

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